Please read these Terms & Conditions carefully. By registering as a Grande Vegas Casino member (also referred to as the "Casino", "we", "us", or "our") and wagering, you fully accept and understand that all of the following terms and conditions apply.
By accepting and playing any promotional offers, the user confirms that the promotional terms and conditions have been read, printed, understood, and agreed to.
- License
Grande Vegas Casino grants the user a personal, non-exclusive, non-transferable sub-license to use our software for wagering purposes only.
- Eligibility
Grande Vegas Casino services are strictly limited to individuals of legal age who reside in jurisdictions where online gambling is not prohibited by law. Minors are strictly forbidden from playing.
- Real Money Casino
The Casino operates on real money; thus, all user winnings and losses are denominated in real currency. Users who wish to play for fun may log in to their account in fun mode.
- Game Monitoring
All games at Grande Vegas Casino are continuously monitored. We track and review each hand, roll, slot pull, or spin for each game offered.
- Game Interruptions
In the event of game interruption or disconnection, the status at the interruption point and the previous game's results will display once the user reconnects. If the Casino server does not receive the user's bet, the user's balance remains unaffected.
- Disconnections
The Casino strives to ensure complete protection; however, we are not liable for losses arising from unforeseen disconnections. The user’s account balance is always as recorded on our Casino servers.
- Dispute Resolution
Any disputes must be emailed to us within one (1) hour of the event in question.
- User Indemnity
Users agree to indemnify Grande Vegas Casino, its employees, officers, directors, licensees, affiliates, subsidiaries, advertising agencies, agents, and retailers from any liabilities, costs, or damages arising from:
- (a) Entry, use or reuse of the website.
- (b) Use of any website material.
- (c) Entry, use or reuse of the Casino server.
- (d) Participation in games.
- (e) Acceptance of prizes.
- Acceptance and Compliance
Users must understand, agree, and comply with these Terms and Conditions fully. Terms may change; users must review them at least monthly.
- Single Account Policy
Users are permitted only one active account registered under their name. Winnings will only be paid to users holding a single account. All winnings will be void if multiple accounts are registered under a single user's name, unless explicitly approved by Grande Vegas Casino.
- Account Security
Users must keep their account information confidential. The Casino is not liable for issues resulting from compromised account details.
- Privacy
User identity and details remain strictly confidential. The Casino will not disclose users' wagering history to third parties.
- Taxation
Users are solely responsible for applicable taxes on winnings and prizes.
- Changes to Games
The Casino reserves the right to add or remove games at its sole discretion without prior notice.
- Promotional Consent
By accepting prizes, users consent to use of their name and photograph for advertising purposes without further compensation, unless prohibited by law.
- Personal Play Only
Gameplay must occur under the user's registered name only. Users are prohibited from playing on behalf of a beneficial owner. Payments may be suspended pending verification.
- Withdrawals and Verification
Withdrawals are subject to audit. Users must provide valid proof of identity, address, and payment method details. Failure to submit documentation within four weeks of request may result in account suspension and voiding of winnings. Fraudulent documentation results in immediate account closure and voided winnings.
- Payment Methods
Payments will generally return to the original deposit method. The Casino retains discretion regarding withdrawal methods. Payments must only be made to accounts owned and controlled by the user.
- Source of Funds
Users may be required to disclose the source of their funds or wealth and provide supporting evidence for their deposits.
- Withdrawal Requirements
Deposited funds must be wagered at least once before withdrawal eligibility.
- Withdrawal Limits
Standard withdrawal limit is $5,000 per week. Withdrawal limits may vary based on user's VIP status.
- Fraudulent Activity
The Casino reserves the right to withhold payments or services if fraud is suspected, and may levy service charges for fraudulent accounts. All deposits must be wagered once before withdrawal; otherwise, withdrawals may be restricted per clause 18.
- Account Closure
The Casino may terminate user accounts at its discretion without notice. Balances may be credited back unless accounts are associated with prohibited activities, including but not limited to:
- (a) Multiple active accounts under the same user's name.
- (b) Mismatch between registered user name and payment method details.
- (c) Mismatch between account holder and beneficial owner of financial instruments.
- (d) Breach of promotional terms.
- (e) False or misleading registration details.
- (f) Underage gambling.
- (g) Participation from prohibited jurisdictions.
- (h) Allowing others to use the account.
- (i) Professional or group play.
- (j) Chargebacks or reversed payments.
- (k) Cheating or using any systems to manipulate game outcomes.
- (l) Failure to verify the account owner's identity conclusively.
- Record-Keeping
Users are advised to retain copies of all transaction details, rules, payment methods, and refund policies to avoid future misunderstandings.
- Transaction Decisions
Grande Vegas Casino has ultimate discretion regarding qualifying transactions and reserves the right to determine transaction methods.
- Changes to Terms
The Casino reserves the right to modify rules or promotions without prior notice.
- Bonus Restrictions
Players from the following countries are not allowed to redeem any kind of bonuses and every withdrawal related to a bonus (free bonus, free spins, deposit bonus, etc.) will be voided:
India, Greece, Portugal, Costa Rica, Thailand, Albania, Armenia, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Hungary, Indonesia, Ireland, Latvia, Lithuania, Macedonia, Mauritius, Montenegro, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine and United Kingdom.
- User Conduct
Abusive, offensive, or deceptive language towards Casino staff or on the platform will result in suspension or termination of account privileges.
- Inactive Accounts
Accounts inactive for more than six (6) consecutive months will be deemed inactive.
- Inactive Account Balances
Balances in inactive accounts may be voided at the Casino's discretion.
- Intellectual Property
All intellectual property, trademarks, logos, designs, and proprietary information on the Casino’s website and software remain the sole property of Grande Vegas Casino or its licensors. Users are not authorized to reproduce, distribute, or commercially exploit any such content without prior written consent from Grande Vegas Casino.
Promotional Terms and Conditions:
1. One Bonus amount per account, customer, household, shared computer.
2. New accounts (New player accounts) are defined as accounts that are opened by new players who have never at any stage opened an account at Grande Vegas before.
3. Bonuses pertaining to new accounts are bonuses on a player's first deposit made into his Grande Vegas account.
4. Grande Vegas can at any time run different promotions for new accounts. Only one new player promotion coupon can be redeemed per new player account at any one time.
Promotions are for a limited time only and Grande Vegas reserves the right to terminate any promotion at any time without prior notice. Promotions may not be combined, unless otherwise specified.
5. Grande Vegas reserves the right to request further documentation and/or withhold bonus amounts.
6. To receive bonus payments, all casino accounts must have a valid e-mail address and telephone number.
7. The min. bonus amount for our deposit coupon codes is $20, the max. bonus amount is $100, unless otherwise stated. The coupon codes are valid only for one deposit (unless otherwise stated). The coupon code must be entered before depositing and cannot be retroactively credited to any customer's account.
8. Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus, unless otherwise stated. Wagering requirements must be fulfilled for each and every deposit bonus used. This rule will only be annulled after the customer's balance has reached $0 again.
9. The following games count towards fulfilling the wagering requirements for all bonuses (deposit and no-deposit): Bonus Bingo, European Slot Poker, Scratch Cards, and all Slots unless otherwise stated.
10. Any wagers made on excluded games before the playthrough requirements are completed, will result in the bonus and any winnings being voided.
11. Wagering requirements for our no-deposit coupons are 60 times the bonus, unless otherwise stated.
12. Any free money given without requiring a deposit, e.g. a No-Deposit Coupon, loyalty bonus, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 5x the bonus given e.g. $50 given; max cash out = $250 (Random Jackpots are also included). This rule is also valid when a customer's balance is positive at the time of redeeming the non-deposit bonus. After redeeming the bonus, the rule will only be annulled after the customer's balance has reached $0 again.
13. Any no deposit bonus received, has to be redeemed within one month of its receipt. In the case of our birthday bonuses, up to one month past the birth date.
14. Every time you wager $10 in bets on any game, you earn 1 Comp Point, 100 Points = $1. (except for Game of the Month where you can Double your Comps and only have to wager $5 in bets). The minimum amount of Comp Points that can be redeemed is 100. VIP customers earn more comp points for every wager made, according to the player's VIP group.
15. Non-compliance with the above terms and conditions shall be deemed to be promotion abuse and as such will give Grande Vegas management the discretionary right to take the following action against such abusers: All balances/withdrawals shall be considered null and void. Abusing player accounts may be terminated with immediate effect. Players found to be abusing promotions may be precluded from receiving further promotional offers at the casino.
16. Bonuses are made available on a regular basis at Grande Vegas. These are offered as a reward to all our regular and loyal/VIP players. However, any player found to be availing of these promotions, not in the spirit in which they are given, may be subject to exclusion.
17. Each bonus must be completely wagered before withdrawals can be requested. Any premature withdrawal requests will be denied and the playthrough for the previous bonus/(es) must be completed.
18. The winnings from Free Spins have to be wagered 60 times the initial free spins value in USD before a withdrawal can be made. A maximum of 5 times the initial free spins value in USD can be withdrawn.
Free Spins are always limited to one specific game.
Free Spins on top of a deposit bonus have to be completed at the specified game before any other game can be played with the deposit bonus. The Free Spins do not change the terms and conditions of the deposit bonus.
19. Please note that customers who have not made any deposits can only claim free bonus winnings one time.
20. Customers whose last deposit is older than three months and claim a free bonus, are not entitled to a withdrawal.
21. Winnings made on linked accounts using same offers will automatically be voided and therefore will be removed from the accounts.
22. Max bet rule for all bonuses = $10.00. Any winnings plus bonus amounts derived from such bets will be voided.
23. Customers cannot redeem multiple free bonuses/free spins offer consecutively: When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings.
24. A promotion cannot be used in conjunction with any other promotional offer or existing account balance. If you happen to redeem bonuses on top of an existing playable balance, any winnings will be voided and original deposit reimbursed on your account. All promotional offers are only available to those players to whom the offer was issued directly by the casino. Promotional offers by email are for the intended recipient only and cannot be transferred.
25. Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings
26. Instant Cashback Promotion Terms. Player can claim 25% (40% for VIPs) cashback via our customer support team on every busted deposit of minimum $1 and made WITHOUT using a deposit bonus. The cashback offer is 10x playthrough (wagers vary on different games). Balance must be lower than $1 to claim the cashback. Players don't necessarily have to redeem cashback after every deposit made, it is possible to claim cashback after several deposits. Cashback can be claimed on busted deposits dating up to 3 month prior to the day the cashback is requested.
27. For all deposit bonuses exceeding 100%, a maximum cashout of 15 times the deposit amount applies, unless stated otherwise.
Slot Tournaments T&Cs:
1. Tournament Buy-Ins, Add-ons, or Re-Buys will be deducted from your Real Money account balance. Bonuses cannot be used for Buy-Ins, Add-ons, or Re-Buys on Slot Tournaments.
2. Grande Vegas Online Casino Bonus Terms & Conditions apply to the Slot Tournament Buy-Ins, Add-ons, and Re-Buys. Suppose you use the playable balance obtained through a no-deposit bonus to enter a tournament. In that case, the maximum withdrawal amount of 5 times the bonus (or max cash-out) will be applied to any tournament winnings.
3.If you are disconnected from the system during tournament play, the following rules apply: If you are disconnected during play, the slot will not spin on your behalf. If you reconnect within the tournament time, you can continue playing in the tournament. If you cannot reconnect, your Win Box total will remain static, reflecting the amount at the time of disconnection.
4. The Buy-In will be refunded to the player account if a slot tournament is cancelled.
5. Add-ons and Re-Buys are available for selected Tournaments. Prices, values, and rake are variable and determined by Grande Vegas Online Casino. The number of Add-Ons and Re-Buys available varies per tournament.
6. Please note that customers who have not made any deposits can only claim winnings from a tournament once.
Lobby Jackpots
- To participate in the casino Lobby Jackpot customers must log in and manually opt-in. Players can also opt-out at any point from contributing to the Lobby Jackpot.
- Enrolled players have a chance to win the accumulated jackpot amount as a compulsory 0.01¢ bet will be placed on every spin in any slot game.
- Free bonuses cannot be used to contribute to the Lobby Jackpot. Lobby jackpots won while playing with a balance derived from a free bonus will be subject to the maximum withdrawable amount of that bonus.
- Lobby jackpot prizes are awarded as a real money balance with no playthrough requirements, except when won while playing with a deposit bonus or cashback. In such cases, wagering requirements of the respective bonus apply.
Version 1.0
Effective Date: March 28, 2025
